What payment methods do you accept?
Advanced Video Submitter accepts all major Debit & Credit Card.
Where does Advanced Video Submitter provide services?
Advanced Video Submitter provides Worldwide online services.
What are the minimum system requirements?
To install and use Advanced Video Submitter you’ll need a computer with the following minimum system requirements:
* Recommended CPU: Dual Core CPU @ 2.0 GHz minimum.
* Recommended RAM: 4GB DDR system memory.
* Recommended free HDD storage: 2GB (500MB minimum).
* Minimum screen resolution: 1280×1024 pixels.
* Broadband Internet connection: 10 Mbps upload speed minimum.
* Windows Operating System: Windows 7, 8, 8.1, 10 and Server 2008, Server 2012 R2.
Please make sure your computer & Internet meets the minimum recommended requirements listed above.
How can I download Advanced Video Submitter?
Upon purchasing a license or requesting the free version you will receive an e-mail containing the download URLs for the installer as well as your Advanced Video Submitter username and password. For new orders, it might take up to 24 hours to receive your license. Free licenses are usually delivered within 10-15 minutes. Please make sure to also check your mailbox SPAM folder before contacting support about not receiving your license.
Can I request multiple free licenses?
No. By using multiple FREE licenses (for both AVS Adult and AVS Tube) will permanently block all your licenses. They will be more than happy to un-block your account once you have upgraded to the paid version of the software.
Can I cancel my license at any time?
Yes. If you have opted for recurring billing you can cancel the license renewal at any time from your Avangate account. In case you have forgotten your Avangate account credentials and you still wish to cancel your license, please contact their customer service and ask them to disable recurring billing for your account. Please don’t forget to include your Order in your e-mail. If you wish to cancel your license please take 2 minutes and drop them an e-mail, let them know why. They will do their best to improve their service and hope to see you back one day.