How do I know when my order has shipped?
When you complete your purchase, you can view your real-time logistics information with your tracking number or mobile/order number.
Does the gold persist or fades over time?
They have a rigorous quality control process to ensure the quality of all of their jewelry. The plating will not fade off if you take care of your jewelry.
Why was my payment declined?
If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address.
How do I cancel my order and get a refund?
Aporro provides a 30-day warranty on all products. Exchanges and Refunds will be accepted within 14 days of your original receipt of the order. Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.