What is the payment method?
Aristoc accepts VISA, Mastercard, and PayPal.
Where do you ship?
Aristoc ship worldwide.
Can I change my order?
Amendments to your order details can only be made before 5 pm on the same working day. Please note that they can only make changes to address and sizing information or cancel an order in its entirety.
What is the price and tax policy?
Prices shown for goods on this site exclude postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay includes VAT at the prevailing rate for all deliveries within the European Union. For deliveries outside the EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties and local tax payable on receipt of the goods. You will be liable for these duties.
When you dispatch my order?
Goods are normally dispatched within 1-2 working days of order receipt. If they are unable to dispatch your order within 7 days, they will contact you by e-mail with an estimated dispatch date and offer you the option of canceling the order. Delivery can take up to 7 days within Europe, and 15 days for the rest of the world.
What is the cancel & return policy?
If you wish to cancel the contract and return the goods you must email
[email protected] with the details of the return, including the order number within 14 working days following the delivery date of the goods. You must then complete a returns form and post the garment/s back to us within 60 days of receipt of the goods.
