What is Art Your Cat payment method?
Art Your Cat accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Do you ship Worldwide?
Yes, Art Your Cat ship Worldwide.
What is Art Your Cat return policy?
Refunds will only be permitted before the product has been printed. If for any reason the customer is not happy with the experience or with the graphic design, before you send it to printing, a full refund may be permitted. However, once a purchase has been made, there is a 10 business day window for communication for refunds. If no response is given within 10 business days, refunds will no longer be permitted.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Will I be able to get a refund?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What if my refund is late or massing?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact them at [email protected]
Can I exchange my order?
They only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]