What is the payment method?
Autonomous accepts VISA, Mastercard, Discover, and PayPal.
Why are my transactions flagged/unprocessed/denied?
The most common reason for credit card refusal is because the provided billing address doesn’t match with that registered to the card.
Your credit card transaction may also be declined by the issuing bank, flagged due to the number of consecutive refused attempts and many others.
In an effort to reduce fraudulent transactions and increase security, flagged orders are automatically cancelled after 7 days if there’s no step taken for verification.
Can I purchase replacement items for my standing desks and chairs outside of warranty?
If your item(s) is still within the warranty period, they can send the replacement part free of charge. Otherwise, you can contact their Customer Service to find out if the replacement part is available and costs how much to ship.
How does your financing option work?
They use a third party company for a financing option for their customers called Affirm. They will run a soft credit check to see what they can do for you in terms of interest and payment plans. The credit check will not affect your credit score. For more information for financing the best place to go is to the affirm website and speak with their customer service reps. They will be able to give you the most accurate information.