What payment methods do you accept?
Battery Ship accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Do you ship Internationally?
Battery Ship ships within the countries which are available during the checkout process.
How do you ship my order?
Battery Ship offers where applicable UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air, USPS First Class Mail, USPS Parcel Select, USPS Priority Mail, and USPS Priority International Mail. They ship the same day you order, Monday-Friday (if the order is placed by 4:00 PM Mountain Time, or 6 PM Eastern; excluding holidays, backorders).
What if I refuse an order from Battery Ship when it is delivered because I changed my mind?
Battery Ship will issue you a refund on the item, less $15 or a 15% restocking fee, whichever is greater. Note that they cannot refund the shipping charges for shipping in both directions, because UPS won’t refund that money to them. Please be sure you want your order before you order.
What is your return policy?
If for any reason you are not satisfied with your purchase with them, simply return your order/product to them by following the steps shown on their return policy page within 30 days of your order’s ship date for a full refund (less a 15% cancellation fee and less shipping fees, specifically marked products excluded). For more visit Battery Ship return policy.