What is the payment method?
BCBGMAXAZRIA accepts Visa, MasterCard, American Express, Discover and Paypal. They are unable to accept checks, cash or money orders. Please see below for additional payment information.
Can I cancel my order?
Because their orders process very quickly once submitted, they are unable to change your address or shipping method or alter an order that you have already placed.
However, returning or exchanging your purchase is easy. For additional information, please visit their returns page or contact them via email at [email protected] or by phone at 1-877-707-2224, Monday through Friday, 9:00 AM – 8:00 PM CT, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day and Christmas Day.
Their Customer Service Chat is also available Monday through Friday, 9:00 AM – 6:00 PM CT (not including holidays).
They apologize for any inconvenience and look forward to assisting you!
When I make a return, will I be refunded the full value of my order?
For returns made within the date range specified in their return policy, you will be refunded the full value of your order, minus original and return shipping charges.
What is the return policy?
Your satisfaction is important to them. They are happy to accept returns on saleable, unworn merchandise to their respective place of purchase, in accordance with the policies outlined below.
All in-store orders must be returned in stores; all online orders must be returned by mail to their warehouse.
Items must be returned within 30 days of an in-store purchase, or within 30 days of the shipment date for online orders. Merchandise purchased from other retailers, including department stores, must be returned to the originating store.
Sale merchandise is final sale and is not eligible for return.
If you have further questions or require additional assistance, please contact a Customer Care agent via chat, by email at [email protected], or by phone at 1.877.707.2224.