What is the payment method?
Belstaff accepts all major Debit & Credit Card as well as Klarna, Amazon Pay and PayPal.
How will I know that Belstaff has received my order?
Once you have placed an order, they will send you an order acknowledgement email. Please contact Customer Service with your order detail if you do not receive this email.
Can I cancel my order?
Yes. All orders can be cancelled at any time before they are despatched. Typically, all in-stock items will be despatched within 24 hours of order confirmation. It is not possible to cancel an order after an item is despatched. You can check the status of your order online at any time using My Account. Sign in to your account and click the ‘Order’ tab. To cancel an order please contact their Customer Service team.
Can I change my address on an order I have placed?
Unfortunately, they are unable to change the address on an order already placed. However, if your order has been placed within 24 hours it may be possible to cancel it and replace your order using another address. Please contact Customer Service to find out more.
Can I exchange an item(s)?
Yes. Please visit their returns and refunds page for further information. Please note they can only exchange for a different size of the same product/style.