WHICH PAYMENT METHODS DO YOU ACCEPT?
Beulah London accepts Visa, Visa Electron, Mastercard, Delta, American Express, Maestro Debit Cards, and Paypal.
HOW DO I PREORDER AN ITEM?
A pre-order is the reservation of an item that is not yet available for sale but will be soon. The estimated delivery date is indicated for each pre-order item within the product page. Payment will be taken in advance of shipment in order to secure your order. All preorders are exchange only. Please don’t hesitate to contact them at either [email protected]
or +44(0)20 7259 9699.
CAN I ORDER OVER THE PHONE?
They are more than happy to order over the phone so, please do not hesitate to contact them if you wish to place an order over the phone. They are open 10:00 – 18:00 GMT and they can be reached on +44 (0)20 7259 9699.
CAN I CANCEL OR MODIFY MY ORDER?
To cancel or modify your order please contact them on +44 (0)20 7259 9699. or email them at [email protected]
as soon as possible. Once an order has been dispatched you will no longer be able to cancel or modify your order.
HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
Orders are processed Monday - Friday (excluding public holidays) and they aim to dispatch all orders within 48 hours, but during exceptionally busy periods such as their seasonal sale, there may be a slight delay.
HOW MANY DAYS DO I HAVE TO RETURN A PRODUCT?
They offer refunds or exchanges on items purchased online or over the phone within 14 days of the date of delivery. In order to receive an exchange, the item(s) must be unworn and in perfect condition, with all garment tags still attached and in their original packaging. Refunds will be made via the original payment method. Please try items on with care. This means that is must be clean (no deodorant, perfume or make-up stains), unworn, and unwashed. Items returned to them in a non-sellable condition, will not be refunded and will be sent back to you.