What methods of payment do you accept?
You can pay using your credit or debit card that either is a VISA, Master Card, Switch, Maestro, Delta, or American Express card. It is imperative that you provide the cardholder’s name as it is shown on the card, and address exactly as it appears on the card statement. They also, accept PayPal and PayPal Credit.
How do I cancel my order?
In this case, they will refund the price of the item in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to them. In all cases, the goods must be in their original condition and will be inspected on their return. If you decide to cancel your order under the terms outlined above then you must let them know in writing (e-mail is fine), quoting the order number.
How do I use a discount code?
Once you have added items to your shopping basket you may select a delivery method and then enter your discount code before continuing through to the checkout. Please ensure you enter the code correctly and then click “Apply”. This should refresh the basket page and display the discount. If the code is not valid a red message will appear at the top of the page and the discount will not be applied. Some products may be excluded from promotional discounts, and you can find details of this on the promotion Terms and Conditions page.
What delivery services do you offer?
They offer UK Standard Delivery, UK Next Day Delivery, Delivery to Store and International Shipping.
