What is the payment method?
Browns Fashion accepts VISA, Mastercard, American Express, and PayPal.
How to the preparation of the orders?
Order preparation times (required for packaging, preparation of documents, and delivery to the courier) depends on the size and the period of the purchase.
Preparation times are 2/3 working days but in the high season (August-April) it can take up to 5 working days. In the event of unexpected delays, you will be notified right away. They remind you that no orders are delivered or prepared on Saturdays and Sundays.
Lastly, remember that the preparation days are to be calculated from the day payment is received and not from when the order was placed on the site. Except for pay on delivery orders (available only in Italy).
Where do you deliver?
Browns Fashion delivers US, UK,India,France
What is the exchange and return policy?
They offer you the possibility to return the products you have bought. Providing you do so within 15 days of receiving the parcel. Once they have received the goods and found that all the conditions have been met, a replacement will be shipped or you will be refunded the due amount promptly. If the return is due to a mistake on their behalf, they will pay for the shipping costs, so you will be reimbursed for both the return and the exchange. If not, you are responsible for all the shipping costs and therefore you won’t be reimbursed. The returned products must reach them in a single shipment within 20 days from the date you received the parcel.