What payment method do you accept?
Calming Blanket accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Does Calming Blanket ships Worldwide?
Calming Blanket ships to Australia and New Zealand.
Are refunds possible?
Yes, Calming Blanket have a 30-day refund policy. Please note that while some people have an immediate and positive response to weighted blankets, others do take time to get used to it. Calming Blanket suggest having faith in the widely used process of proprioceptive input - simply look at their reviews to see the success rates.
Can I cancel an order after I have placed it?
If you went through their entire checkout process and confirmed the order they may be unable to cancel it. This is due to their system immediately sending your order through to their fulfilment partner. This system allows for a very fast delivery service to their customers. However, if you do need to change or cancel an order please email them immediately with the subject line change or cancel and Calming Blanket will do their absolute best to carry out your request.
Please keep in mind due to the current high volume of orders and customer service requests occasionally an order will be processed before the team has a chance to change it. Calming Blanket cannot guarantee a change of order after the order is placed so please select your items carefully.
What if I get a faulty product?
If you get a faulty product, please immediately contact them to take further action.