What forms of payment do you accept?
CheapAir accepts all major forms of credit and debit cards (Amex, Visa, MasterCard, Discover, Diners Club, etc.). Alternatively, they also accept Bitcoin and cash payments via Western Union.
How can I change a flight I have booked?
If you need to change your ticketed flights, such as the dates, destinations, or times, your ticket must be reissued. In most cases, airlines will charge a fee for exchanging a ticket. The typical reissue fee charged by the airline is $150 for a domestic ticket, $200 or more for an international ticket.
Please note that CheapAir.com (along with all travel agencies and websites) do not control the fees set by the airline and have no authority to waive them.
Can I cancel my tickets and get a refund?
Most tickets are not refundable once they are paid for and ticketed. If you have purchased a ticket and do not plan to travel as scheduled, please call their Customer Support Line at 1-800-CHEAP-AIR (1-800-243-2724) where one of their representatives can explain your options.
How do I get my confirmation for travel insurance?
After travel insurance is requested, whether through the CheapAir.com website or by booking with one of their agents, an email will be sent by provider Travel Guard within 48 hours.
What do I do if I have a question regarding booking?