What is the payment method?
Cheapfaremart accepts VISA, Mastercard, American Express, Discover, and Debit Card. All payments will be accepted in Canadian or US dollars. Your local currency will be converted to US or Canadian dollars if you use the credit card of another country.
Once I purchase a ticket from Cheapfaremart, when can I expect to receive it?
e-Tickets will be e-mailed within one or two business days. In case you do not receive the e-ticket due to any reason, you will be contacted and a paper ticket will be shipped to you through FedEx.
Can I change my travel date?
This depends on the fare conditions for the ticket purchased and the availability of the ticket with your airline on the date you want to depart from.
Can the name on the ticket be changed/corrected?
This depends on the fare conditions. In Basic Economy Fare, for example with American Airlines, it’s not allowed. Call them at least before 24-hour of the departure and provide valid supporting documents.
Do you sell travel insurance?
Yes, they sell travel insurance from Travel Guard. They understand that emergencies can happen anytime and anywhere. They help you be prepared.
What if my baggage is lost or damaged in the flight?
For lost or damaged baggage, your airline will provide reimbursement as per its policy. Certain items (e.g., cash, jewellery, cameras) are excluded from liability for lost or damaged checked baggage. Take note of the limitations and exclusions linked with the baggage policy of the airlines. You need to notify of the loss or damage to the customer care of the airlines and cooperate with them.
Can I get a refund for my ticket?
This depends on the fare conditions for the ticket purchased. Within the 24-hour period of the ticket purchase, you may seek a full refund. After that, the refund is processed after the deduction of the airline penalty.
However, basic economy tickets with low-cost and ultra-low-cost carriers like Spirit, Southwest and Frontier Airlines with departure within 7 days of the ticket purchase are non-refundable from the time of purchase. However, a credit is issued to you (as per airline’s policy), which you may redeem within one year from the date of cancellation of the original ticket.
Airlines may apply a ticket change fee at the time of booking of the new ticket. The difference in fare is payable.
