What payment methods do you accept?
Cloudways accepts VISA, MasterCard, and American Express. Alternatively, you can pay via PayPal upon request.
When will I get charged for my services?
You will be charged in the first week of every month for services used in the previous month.
How do I add funds to my account?
You can easily add funds to your account that will be used to pay monthly invoices automatically. For further help, check out the tutorial.
Can I transfer funds from one account to another?
No. Funds cannot be transferred between accounts.
Why am I getting an invoice after closing my account?
Cloudways use a post-billing process, which means you’re getting the invoice for services utilized in the previous month.