Colette and Sebastian New Zealand Coupon Codes & Discounts January 2021

Colette and Sebastian want to get orders out to you as fast as possible, due to the quick speed at which they are processed they are unable to cancel an order once it has been entered into their system. If when you receive your purchase you are dissatisfied, they accept returns of unworn merchandise excluding panties and men’s underwear in the mail within 7 days to:
Colette and Sebastian
71A Cuttermill Road
Great Neck, NY 11021

Orders are processed within 2-3 days, however, please allow for more time during the holidays. Shipping takes approximately 5-7 business days and customers will be emailed the tracking number once the order has been shipped.
Duties and taxes are not included in purchases and it is the customer’s responsibility to pay for them upon receipt of goods.
Colette and Sebastian cannot guarantee the total of these fees as it varies from country to country. Colette and Sebastian are unable to refund shipping costs if packages are rejected due to a customer’s failure to pay duties and taxes.

At Colette and Sebastian, they take great pride in the quality of their products and they strive to give you a pleasant shopping experience.
If you are unhappy or dissatisfied with your online purchase they are more than happy to refund your original method of payment for the full amount (minus shipping costs). Unfortunately, they are unable to accept returns of panties, suspender belts, bodysuits and any items purchased on sale or with a promo code. All gift cards are non-refundable. Colette and Sebastian accept returns shipped within 7 days of receipt of the package (as long as the items are unworn and in their original condition with the tags attached and in original packaging). Items showing signs of use or non-manufacturing damage will not be refunded. Colette and Sebastian recommend that you send returns by a traceable prepaid method such as FedEx or UPS. Your original method of payment will be refunded within 3-5 business days.
Please return items with original invoice in the package, as well as the reason for the return to
Colette and Sebastian
71A Cuttermill Road
Great Neck, NY 11021