What payment methods do you accept?
Colorado Kayak Supply accepts Visa, Mastercard, American Express, Apple Pay, Google Pay, Amazon Pay, Discover, Diners Club, Shop Pay, JCB, Venmo, and PayPal.
What if I don’t want the charge for two pairs on my card at the same time?
If you don’t want the charge for two boots on your card at once, you can wait until you get an email from them saying that your card has been refunded and then you can place your replacement order online as soon as you see the credit appear on your statement. Refunds are issued within 7-10 business days.
How do I return my order?
Return shipping costs are the responsibility of the customer. They suggest shipping via insured mail. Customers may be assessed by restocking fees. Colorado Kayak Supply does not accept returns on gear that has been used or missing factory tags, used kayaks, closeout items, special orders, or purchases from CKS Main Street ( An independent business in Buena Vista Colorado). Your Return Authorization Number (RA#) is RA+Your Sales Order
Mail all Returns back to with your RA# clearly labelled on the outside of the box:
CKS Online Attn: Returns Dept.
1804 13Th St
Steamboat Springs, CO 80487
What is the refund policy?
Colorado Kayak Supply will process your return within 7-10 business days of receipt and apply a credit to your original payment method. You’ll receive an email from them when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing cycle. They do not refund shipping/handling charges. During peak seasons please allow up to 15 business days for your return to process.
Can I exchange the item?
Colorado Kayak Supply will gladly accept exchanges on products within 30 days of the date of purchase. Please call to obtain a Return Authorization Number (RA#). You are responsible for shipping charges back to CKS, however, they will cover the shipping cost for the replacement item.