What types of payment do you accept?
CookiesKids accepts Visa, MasterCard, Discover, American Express, Military Star, and Diners Club. CookiesKids also accepts PayPal and Pay with Amazon.
Can I return my online purchase in a Cookie’s store?
You can bring your online purchase to a Cookie’s retail store within 30 days of purchase for an exchange only. Please make sure to bring your receipt. If you would like a refund, you must go through the normal return process and mail the item back to them.
Can I get my shipping cost refunded?
In general, they do not refund shipping charges. However, if there was a problem with your order, they may issue a credit for your shipping charge.
How can I cancel my order?
CookiesKids work very hard to process your order as quickly as possible. If you want to cancel your order then please contact CookiesKids as soon as possible.
Can I pay with an international credit card?
Yes, you can pay with an international credit card.