How much is delivery at Crossroads?
The shipping fee is a flat rate of $10 for any purchase within Australia. All deliveries are processed through Toll’s ‘Track and Trace’.
Does Crossroads deliver to P.O. box?
Crossroads cannot deliver to a P.O. box. Items may take up to 2-3 days from dispatch to be received. If within 10 days you haven’t received your order, make sure to contact the team at Crossroads. You have to allow for up to 24 hours for your tracking number to appear in the Crossroads carrier’s system.
Does Crossroads offer refund?
Crossroads is happy to return the item for you if you’re not happy with your purchase. However, it must be returned in its original condition and within 30 days of receiving it.
Does Crossroads offer exchanges?
Yes, Crossroads offer exchanges. You can exchange your item for a different colour or size. If you would like a different product, you need to place a new order online and return the original item for a full refund.
Exchanges can be done in 2 ways: you can return the item through the online store or visit your physical Crossroads store.