What should i do, if the Derma Care Direct codes are not working?
If the code doesn’t work, you can check whether the discount code has already expired at Derma Care Direct, but still is on their websites, Derma Care Direct will check the code. If it doesn’t work, they will remove the codes immediately. Also you can see the coupon description again, some voucher codes can work only when you spend a certain amount.
When is my order dispatched?
Orders are dispatched following the successful processing of your payment. However, it can take up to 24hrs after you have placed your order, but Derma Care Direct will send you an email immediately notifying you that your order has been shipped.
When will my order arrive?
Unfortunately, Derma Care Direct cannot provide a specific delivery time. They would also like to add that any orders placed on Friday or over the weekend will not be shipped until the following week.
Delivery is normally within 2-4 working days, but allow up to 7 days before contacting them. Please make allowances for orders made over the weekend, bank holidays and holiday periods. If there is a delay in processing your order Derma Care Direct will inform you by email.
What about order that are placed on Saturdays and Sundays?
Orders placed on Saturdays, Sundays or Bank holidays will be dispatched on the following working day. During the Christmas and New Year period it may take longer to dispatch your order so please contact Derma Care Direct if it’s urgent.