What payment method do you accept?
Designer Sofas 4U accepts VISA, Mastercard, American Express, and Discover Card.
Where does Designer Sofas 4U deliver?
Designer Sofas 4U delivers to all over in the world.
When can I expect my order?
Delivery times will vary from product to product, though as a guide they list an estimated delivery time in the item’s description.
What if my delivery contains damaged goods?
Whilst unlikely, mistakes are made and accidents will happen. If your furniture does arrive faultily or damaged contact them immediately on 01254 268 590. If possible, they will arrange for your furniture to be repaired in your home to cause as little upset to your routine as possible. However, they may also feel the need to return any damaged goods to the manufacturer. If this is the case, please retail all original packaging.
What happens if I cancel my order?
Designer Sofas 4U are specialists in making bespoke furniture, which unfortunately means that they will not accept any returns from a customer unless this made to measure product is faulty, or damaged during delivery. This is because each piece is tailored specifically for each customer and can’t be resold. All other furniture orders can be canceled up to 14 days before the delivery date. If you decide to cancel your order, Designer Sofas 4U will keep your 30% deposit together with a £50 administration charge.
Once your furniture has been delivered, Designer Sofas 4U will not accept any returns or offer a refund unless the product has arrived faulty or has been damaged in transit. If this is the case, please contact their office immediately before signing. Due to hygiene reasons, they will only accept a returned mattress if it is wrapped in its original packaging. If you would like to test a mattress, please do so with it still contained in its packaging until you have decided to either return or keep it. Their returns policy does not affect your statutory rights.