What payment methods do you accept?
Dinosaur Designs accepts all major Debit & Credit Card.
How much does delivery cost?
Dinosaur Designs ships orders via Australia Post and delivery costs are calculated in real-time at checkout depending on the weight of the item and the destination. You can calculate your delivery costs at the bottom of the ‘view cart’ page by entering your postcode. They offer free standard shipping Australia wide on orders over $150 and free express shipping on orders over $300.
Do you ship Internationally?
Yes, they do! Select the delivery country at checkout to see the delivery charge for the items in your shopping bag. All international orders are shipped through Australia Post.
I receive my order and it is not right. How do I exchange?
If a piece is not quite right you are welcome to exchange for an alternative item or store credit. They do not offer refunds unless an item is faulty. For more information on how to return an item to the online store please visit their SHIPPING & RETURNS page. Alternatively, you are welcome to return items to at any of their stores as long as it is within the 30 day return period.
Do you offer a refund for returns?
Dinosaur Designs do not provide refunds unless an item is faulty. If a product is not quite right then you can return this for a credit note which has a 3-year expiry and can be used online and in-store. For more information on their returns policy please see their SHIPPING & RETURNS page.