What is Duluth Trading payment method?
Duluth Trading accepts all major Debit/Credit Card and PayPal.
Where does Duluth Trading ship?
Duluth Trading ships within provided countries provided during the checkout process.
How do I track my order online?
If your order is arriving Standard Shipping, UPS Ground, or Expedited Shipping
* Go to www.ups.com.
* Enter the tracking number from the shipping confirmation email you received from Duluth Trading. You’ll see the progress of your order and its estimated arrival date.
How do I return something to Duluth Trading?
Not satisfied? Return any purchase within one year for a refund of the original purchase price. After one year, they will also consider returns for defective items or those that don’t perform as designed. Items you bought from them prior to August 7, 2019, are not subject to this time limit. They require proof of purchase to process a return or exchange.
You can make a return or exchange through their Self-Service Page or in any of their 60+ Duluth Trading Retail Stores.
If you need assistance with your return, just give them a call at 1-866-300-9719.
How long will it take for my return to be processed so I can receive my credit?
Please allow 10-15 days for a return to be processed. Once it is processed, they will deduct $7.99 for the cost of return shipping and credit your original method of payment. The $7.99 fee will be waived when exchanging an item for a different size or color.
Can I exchange the products I ordered?
Yes! Within one year of purchase, an exchange can be made, subject to the same conditions that apply to all returns and exchanges. They provide free shipping both ways when exchanging for a different size or color.
You can make an exchange online, in any of their 60+ Duluth Trading Retail Stores, or give them a call at 1-866-300-9719.
