What are Ekster payment methods?
Ekster accepts VISA, Mastercard, Express, Google Pay, Apple Pay, Shop Pay, Klarna, and PayPal.
Does Ekster ships Worldwide?
Ekster delivers to countries that are available during the checkout process.
What about Ekster return policy?
If you’re not satisfied with your purchase, you can return your item(s) for a full refund within 14 days, or for a replacement/store-credit within 60 days of receiving your order.
What items cannot be returned?
Items that can’t be returned:
-A replacement product
-Products bought from a third party (e.g. IndieGoGo, Amazon, eBay, etc.)
-Products bought during promotional periods (e.g. Cyber Monday, Black Friday, etc.)*
-Products bought with via a Sweatcoin offer
-Any orders below $50 (not including shipping fees)
How soon will I get my refund?
Once your item(s) have been returned, please allow 2 - 3 business days for them to be assessed. A member of their staff will then issue your refund and notify you via email. A credit will automatically be applied through the original method of payment within 10 business days.