What is the payment method?
Fare Buzz accepts all the major of Credit/Debit Card.
Hows to changes to flights already purchased?
Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; all their tickets, hotels, cars, packages and cruises do not allow any date or name changes after the booking is completed. Fare Buzz does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer’s request or supplier’s schedule changes.
What is the cancel and exchange policy?
All airline tickets are 100% non-refundable. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveller with travel on the same airline. An applicable penalty and a fare difference (if any), will be added in these cases. Usually, the credit issued by the airline supplier is valid with time constraints and specific expiration date and should be discussed with a customer service agent. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling their customer service centre. They do not guarantee any cancellation. A cancellation fee of $50 per person per ticket must be paid to us at the time of cancelling the booking; they retain this fee. The credit will be held for a limited time period, please ask the customer service agent for the specific date by when you must use this credit or you will lose the credit amount. When you are ready to make the new booking, you will have to the pay fare difference (if any), applicable airline penalties for that fare and Fare Buzz’s exchange fees. All such changes are governed by the airlines’ rules and regulations and are out of their control. Fare Buzz does not provide any representations or guarantees on changes or fees. If you are cancelling the booking and applying for a refund please read their Refunds Policy. Read more about their Change Policy if you wish to exchange the tickets for new dates or routing.
No additional representation is made for their exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors.
What is the cancel and refund policy?
All of their airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable. Trip protection insurance is refundable within 10 days of purchase if travel has not commenced and you have called their customer service centre to cancel. All cancellations must be done over the phone only. Fare Buzz can accept refund requests only if the following conditions have been met:
* you have applied for a cancellation and refund with them and if the fare rules provide for cancellation and refunds;
* you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing); and
* Fare Buzz are able to secure waivers from suppliers to process this requested cancellation and refund.
