What are Fat Burners Only payment methods?
Fat Burners Only accepts VISA, Mastercard and PayPal.
Where does Fat Burners Only ship?
Fat Burners Only ships only in New Zealand.
What is your return policy?
If you do receive an item with an issue in line with the Australian Consumer Law guidelines above, you can return the item(s) back to them within 14 days of receipt and they will refund your money or exchange your product.
What if I received an incorrect or damaged order?
Unfortunately, once the parcel leaves their warehouse it goes through many hands and products may shift causing accidental damage. If you do receive a product that has been incorrectly delivered or damaged in transit, please contact them straight away at [email protected]
for further guidance. Please do not discard the damaged/incorrect item(s) and please do retain the original box and packaging as inspection is often required by the transporters.
I haven’t received my refund yet, what’s wrong?
If you haven’t received a refund yet, please begin by double-checking your bank account. Next, contact your credit card company, it may take some time before your refund is officially posted.
Finally, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact them at [email protected]
What if I need to cancel my order?
The best way to cancel your order is by contacting them via phone (618) 6371 1994 as soon as possible. Alternatively, you can email them within normal business hours via Our Contact Page. Keep in mind that once orders have been despatched they cannot be cancelled. Please refer to their Returns Policy for further information.