What is FedEx payment method?
FedEx accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where does FedEx ship?
FedEx ships worldwide.
How can I track my parcel without a tracking number?
If you don’t have access to a tracking number you can track your shipments online by the reference number assigned to your shipment. You can also use FedEx InSight® to track packages without a tracking number.
FedEx InSight® is a value-added service that can provide eligible customers with a new level of visibility.
Alternatively, you can call 03456 07 08 09 (open 7:30 am - 7:30 pm, Monday - Friday) to speak to one of their Customer Service Agents or visit FedEx for more contact options.
Can I get a refund? The delivery was late?
At FedEx, they strive to ensure that your shipments arrive at their destination on time so their Money Back Guarantee Policy(1) applies even if they miss their published or quoted delivery time by as little as 60 seconds.
You can now use their Online Claims tool to submit a Money Back Guarantee refund request.
What happens when no one is available at my home or office to accept a shipment?
If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. With your delivery attempt notice, you can request a new delivery by using our FedEx Delivery tool.
When accessing the tool, you will need to select ‘By Door Tag’ from the drop-down menu, enter your tracking number, email address, and phone number. You will then be able to choose the most convenient delivery option available for your package.
