What are the payment methods for Fragrance Direct?
Fragrance Direct accepts payments through all major Credit/Debit Cards and PayPal.
Where does Fragrance Direct ships?
Fragrance Direct provides Worldwide shipping.
How quickly will I receive my purchases?
Fragrance Direct process and dispatch orders as quickly as possible, with a range of delivery options available at the checkout. Depending upon your location and the time of your order being placed, you can receive your order as soon as the next working day.
What if I want to return the item?
They want you to be completely satisfied with your order and wish to resolve any problems you may have. However, if you’re unhappy with your purchase, please contact their customer service team who will advise further.
How can I return a faulty item?
If you receive any items which are faulty or damaged or an incorrect item, please contact Customer Service via the email address or telephone number within 90 days of receiving your order.
How will I be refunded?
All purchases are refunded via original payment methods.