What payment methods do you accept?
Free People accepts all major Debit & Credit Card as well as PayPal payments.
Does Free People ship Internationally?
Free People shipping option is available internationally. As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
How can I track my order?
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
What are the delivery times?
Shipping times depend on delivery methods. Please choose the shipping method on the checkout page.
What is your return policy?
If you are unsatisfied with your purchase you can return it within 30 days from your purchase.
When will I be refunded?
Your return will usually be processed within 3-4 weeks from receiving your parcel. They will send you an email to confirm once the return has been completed. Please allow 1-3 working days for refunds to be received once the return has been processed.