Can I cancel my order?
After placing an order, General Pants are usually unable to make any changes to your order. Make sure to contact them on 1300 191 468 and their team will attempt to cancel your order wherever possible.
How do I use a promotional code online?
You just have to enter the code into the ‘Promo Code’ field in the ‘Shopping Bag’ section of the site.
How do I apply the UNiDAYS promotion?
To take advantage of the 10% UNiDAYS discount for students, you’ll need to head to the UNiDAYS website and open an account with them to receive your unique code. To apply your discount, you’ll need to add it to the ‘Promo Code’ field in the ‘Shopping Bag’ section on the website.
Do General Pants offer international shipping?
Yes, please check out General Pants’ international shipping table above for delivery times and costs.
How do I know my order has been placed successfully?
If you receive an instant order confirmation email detailing your order when you’re order is successful. An email will be sent to you once your order is dispatched with a tracking number and a link to the Australia Post website so you can track the delivery of your order to your door.