What is the payment method?
Gentleman’s Box accepts VISA, Mastercard, American Express, and Discover Card.
Where does Gentleman’s Box deliver?
Gentleman’s Box delivers to Worldwide.
Can I change my billing or shipping date?
At this time, they cannot change the billing or shipping date. All subscriptions have a billing date of the 10th of the month.
How do I cancel my subscription?
To cancel your subscription, shoot them an email at
[email protected] If you wish to cancel before your next billing date, the cancellation request must be received by customer support at least 1 full business day prior to billing. If your billing date falls over a weekend or holiday, the cancellation request must be received before 12:00 pm EST (noon) on the previous business day.
I forgot to cancel my subscription. Can I return the box?
Subscriptions must be cancelled prior to the billing date or it will renew for another month. Once your subscription renews and your order has been processed, they are unable to cancel the order, issue a refund for that order, or accept a returned box for a refund. If a box has been sent back to them without communicating with a member from their Customer Care Team, they will ship the box back to the address on file.
Can I get a refund on a Gentleman’s Box?
No. Gift it to a friend and look like a true gentleman. If a box has been sent back to them without communicating with a member from their Customer Care Team, they will ship the box back to the address on file.