What payment method do you accept?
Gibson London accepts VISA, Mastercard, and Maestro.
Do you ship Internationally?
Yes. They Ship Internationally.
Will my order arrive?
Orders may take longer to arrive than usual at the moment. Please allow 2 - 6 working days for Standard Delivery. However, they do offer two Next Day options should you need your package sooner. Please see their Delivery & Returns Page for more information.
Will there be a delay in delivering my parcel?
Their warehouse is currently unable to process orders on weekends so there may be some delays in them shipping out your order. They have also currently suspended Next Day Delivery options. Please refer to the tracking information you receive with your order confirmation for further information.
How can I return the item?
They are more than happy for any overseas order to be returned but they do ask that whoever is returning the order cover the cost of the return postage to their warehouse. You have 60 days from receipt of your order to return any items as long as they are unworn, unsoiled, and in a saleable condition with all labels still attached. They, unfortunately, cannot accept the return of any item which has been altered to your own personal specifications. For exchanges, they ask that you place a new order for any new items you require and return back to the unwanted items as specified above. Please note that it is your responsibility to return the goods in a saleable condition, they cannot take responsibility for any missing or lost items being returned back to our warehouse.