What is the payment method?
GiftBasket.com accepts Visa, MasterCard, American Express, Discover, and JCB.
How can I order?
GiftBasket.com requests information from you on their order form. To buy from them, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If they have trouble processing an order, they’ll use this information to contact you.
How can I use coupons/discount Codes?
Coupon codes may not be used with other coupon codes (stacked), and will not be accepted on any baskets with free shipping.
What is the refund/return policy?
All Baskets are shipped with UPS, Fed Ex to receive a refund the basket must be returned to 125 South Liberty Drive Stony Point, NY 10980 to receive a full refund. GiftBasket.com has a 100% satisfaction guarantee. If you or your recipient are not completely satisfied with the quality of your order please contact their customer service department immediately. Please contact their office within 5 days of receipt to ensure a prompt exchange or refund. You may return, new, unopened items sold and made by GiftBasket.com within 10 days of delivery for a full refund. This must be returned within a 10 day period. Once an item has been returned a full refund will be issued. Ship Tx Fee is the handling charge. All Gifts and Gift baskets shipped from their facility will arrive with exact or similar contents as seen in their on-line photos and descriptions. In the rare case that a particular item is out of stock, they will replace it with one of equal or greater value at their discretion with no additional charge. Fruit baskets may vary from their original on-line presentation and description due to location and availability. They reserve the right to substitute fruit of like appearance and value. Please familiarize yourself with all of their return, exchange, and delivery policies. Their 100% guarantee only requires for the gift basket to be returned in the original state, unopened. (There is a $25.00 restocking fee for any returned baskets.)
Balloons: They do not warrant that the balloon will arrive in perfect condition. 99% of the time the balloon does arrive perfect. They can not control weather conditions that may make the balloon pop.