Does Gilt offer exchanges?
No, they don’t. You’ll have to return your item and then place a new order.
Are Gilt returns free?
Yes, but only if you agree to accept store credit. If you choose to refund your original payment, Gilt deducts $9.99 to cover return shipping.
Does GILT ship internationally?
lt does ship Internationally, for more information please see their International Section.
What items are accepted for returns?
Returnable items can be returned within 30 days of receipt of shipment. Returns are only available by mail. When shipping a return by mail, please follow these guidelines:
Items must be returned unused, unworn, unwashed and undamaged.
Return items in their original packaging with all tags attached. Packaging may include hangers, plastic wrap, boxes, warranty cards, accessories, and dust bags.
Each item must be returned to a specific location.
What is GILT’s refund policy?
GILT offer two refund options for returnable merchandise:
You can select to return for merchandise credit and enjoy free return shipping.
You can select to return for a refund to the original form of payment and pay a $9.99 return shipping fee.