What payment methods do you accept?
Home Colours accepts all major Debit & Credit Card.
Does Home Colours ship Internationally?
Yes, Home Colours ships Internationally.
What are the shipping options?
Home Colours offers the following options:
* Standard Delivery
* Next Working Day Delivery
What if I receive a damaged or defective item?
If the goods are missing, defective, damaged, not as described or incorrectly supplied or if you simply decide you do not want them they will be happy to provide a refund or exchange as long as you follow our return instructions.
How can I return the product?
Ensure all return instructions are followed to ensure that the refund request can be processed quickly and efficiently:
* Contact the Customer Team at [email protected] indicating the reasons for your return;
* Complete the returns form which is available from the Customer Team indicating your reasons for the return. You must enclose the completed returns form with your parcel so that we can identify clearly who made the return;
* Re-package the goods into their original packaging making sure to include all product tags as detailed above;
* Return the package to our depot at the following address:
homecolours.com, Unit 12 Lea Hall Enterprise Park, Wheelhouse Road Rugeley, Staffordshire WS15 1LH
When will I receive my refund?
Please allow 14 days from receipt of the returned product into their depot for your refund, exchange or replacement to be processed.