What is the payment method?
HostGator accepts major credit/debit cards, PayPal, Bank Transfer.
How do I cancel my hosting account?
To cancel your hosting account, please fill out the cancellation form to then be directed to a live support agent to ensure that you receive the best possible experience.
(Note: Canceling web hosting does not automatically cancel your domain name.)
When will my cancellation be effective?
Unless you tell them otherwise, your account will be canceled on the next renewal date, and you will continue to have access to your account until that time. For example, if your next renewal date is in 2 weeks, and you HostGator you want to cancel, then your account will stay open for those 2 weeks, then cancel on the renewal date. If you want the cancellation to be effective on any date other than the next renewal date, please let them know when they contact you to confirm your cancellation, so HostGator can cancel the account according to your instructions.
What happens after I submit the cancellation request?
You will receive an email immediately confirming HostGator have your request. If you do not get this email back within 1 hour, they did not receive your cancellation request and you will be held responsible for any charges as a result.
Once you know they have your request, please allow them 72 hours to verify your identity and close your account. Your account will remain active until you receive our follow-up email confirming you were canceled successfully.