What is the payment method?
I’d Rather Be With My Dog accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
How can I get a tracking number?
Email [email protected]
to request a tracking number. PLEASE NOTE: Some tracking numbers might take 24-48 hours to update and display properly in the USPS system.
I haven’t received my order yet, what do I do?
If you ordered a breed-specific or a back-ordered item, please email [email protected]
to get an estimated ship date.
What happens if my item says “delivered” but I can not find it?
This happens sometimes, and I’d Rather Be With My Dog will do everything they can to help you figure it out. However, if they have shipped your item to the exact address you gave them and the item was delivered but you can not find it, they are not responsible for locating it. Here are a couple of options:
* Check with your neighbours
* Check with your local post office
* Check with your apartment complex/security etc, maybe they have the item and did not notify you.
What is your return and exchange policy?
I’d Rather Be With My Dog is bummed things didn’t work out for you, but here’s the good news: they accept returns within thirty (30) days of purchase (AKA the date listed on your receipt) for most items in new condition.