How can I pay for my order?
So they can keep bringing you all the latest and best products you do have to pay but there are lots of ways to do it! they accept the following payment cards: Visa, Visa Debit, MasterCard, Solo, Maestro, and Electron. they also accept PayPal payments.
Can I track my order?
Yep absolutely – When you place your order they will include all your tracking information you need in your order confirmation email. Can’t find your order confirmation email? Don’t panic, visit their Track My Order page or you can also view all tracking information from their member’s area, simply log into your account.
How long does it take to process the return?
Obviously they have to wait on the nice postal person bring your parcel back to them but they aim to process refunds as quickly as possible, but it can sometimes take up to 21 days for the refund to reach your account.
I just found exactly what I want but it’s out of stock?
Sometimes it’s just not meant to be - it’s not called Fast-Fashion for anything! They can occasionally get items from our stores although they don’t always hold the same stock if you really, really must have something then let them find out for you.
What is the return policy?
If you change your mind about a product or find the size isn’t quite right, you can return it to them. They are happy to accept returns that are received within 14 days of delivery for full priced items or 7 days of delivery for all sale items.