What payment methods do you accept?
iwantoneofthose accepts VISA, Mastercard, Maestro, American Express, Ali Pay, After Pay, and PayPal.
Do you ship Internationally?
Yes. iwantoneofthose ships internationally.
What happens if I am not at home to accept my delivery?
Most of the products on their site require you to be at home for the delivery as they may be too big to fit in your letterbox.
What should I do if I receive an incorrect item?
iwantoneofthose has high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept their apologies if you have received an incorrect item. As part of their customer objectives, they will do their utmost to resolve your query with speed, ease and with absolute minimal inconvenience.
iwantoneofthose will review each case individually when considering the return of the product; in some cases, they may require further information such as pictures so they can choose the best course of action. Their aim is to provide the best solution for you as quickly as possible.
How do I report a fault with my product?
Please accept their apologies if you believe there is a fault with your item, they take all complaints regarding the quality of their products seriously and they will need to investigate the reported fault in more detail.
In order to do this, they ask that you contact them through your account using the online message centre. Please provide details of the fault and where possible attach pictures to your message.
How do I arrange a return?
Please contact their Customer Service team to arrange your return. iwantoneofthose will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details, they will provide you with a unique returns authorisation number and all the necessary information to arrange the return.
Please package the item securely and ensure their returns form is included inside. You will need to obtain a proof of postage receipt when you send your item to them. Proof of postage does not cost anything but without it, the may not be able to process your refund or replacement in the rare event that your item is lost in transit. If you request a replacement and the product is no longer available, they will process a refund back to the original account used to purchase the item.
Any item you have accepted and then returned is your responsibility until it reaches their warehouse. Please, therefore, ensure that you send your item back to them using a delivery service that insures you for the value of the goods.