What is the payment method?
Jackson Galaxy accepts VISA, Mastercard, American Express, Discover, Afterpay, and PayPal.
When will I see results?
Results will vary as all animals are different. They have worked with many pets who have responded after the first dose, while others have taken up to 6-8 weeks for the first sign of improvement. They have also found that for some pets, more support, such as behaviour modification, is necessary and without it, the pets do not show long-lasting and positive results. Improvement is usually established within 2-4 weeks.
Please note that consistency is key and using their formulas on a consistent basis will allow for the best healing and balancing outcome.
Are Solutions FDA approved?
Flower essences are not regulated by the Food & Drug Administration and as such, the statements made on this website have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease and always consult your veterinarian before adding any new product to your pet’s care regimen.
Will it interfere with medications?
No, Jackson Galaxy Solutions will not interfere with any medications, including the anaesthesia used for surgery or dental cleaning. Dr Jean Hofve, leading holistic veterinarian and co-creator of Jackson Galaxy Solutions says, “because essences work on an energetic rather than physical level, they do not interfere with medical treatments like drugs and surgery; or with alternative therapies such as homoeopathy, acupuncture, or herbs; or any other therapy that affects the physical body.” Please consult with your veterinarian should you have any questions.
What is the return policy?
Your satisfaction is important to them! Don’t like it? Return in 30 days or less for a full refund. Just email [email protected] to get the process started. Once they receive your return, they will refund you in full.
Damaged or broken items: Email them to initiate the return and they will replace it at no charge and cover shipping both ways. Their customer service team will require photos of the item and may ask you to perform a few troubleshooting steps, so it’s best to reach out to them when you have the item with you.
Important notes: They do not cover the cost of shipping any returns back to them unless it was damaged or broken upon receipt. Additionally, they will only offer refunds or replacements when requested within 30 days of your receipt of the product.