What is the payment method?
JoJo Maman Bebe accepts major Credit/Debit cards and PayPal.
Where do you deliver?
JoJo Maman Bebe delivers worldwide.
Can I track my order?
Yes, please follow the link in your Despatch Confirmation email.
You can also follow the progress of your order and access your delivery tracking link from your JoJo account or our track my order page using your order number and the email you have used to place your order.
How do I know if my order has been despatched?
First, you should have received an Order Confirmation email within minutes of placing your order. If you did not please check your spam folder. You will receive a Despatch Confirmation email once your parcel is on its way to you. If there is a delay you will hear from JoJo Maman Bebe via email.
Can I exchange an item without proof of purchase?
You may exchange a JoJo branded item in-store without proof of purchase providing it is in a saleable condition preferably with tags attached. You will be offered an exchange to the value of the current in-store selling price.
Any products from other brands which have been purchased at JoJo may not be exchanged without a proof of purchase.
How long do I have to return an item?
Full priced items should be returned within 30 days of receipt for a refund. Sale items should be returned within 14 days of receipt for a refund. They must be in a saleable condition with tags attached.