What is the payment method?
Julian fashion accepts VISA, Master Card, American Express, Maestro, Apple pay, and PayPal.
Do you do International Shipping?
Yes, They ship Internationally.
What are the delivery times?
julian-fashion.com uses DHL Express and FedEx for its deliveries all over the world, except for Russia.
*Deliveries within Italy: 1-2 working days
*Deliveries within the European Union: 2-3 working days
*Russia: 10 -12 working days
*Rest of the World: 4-5 working days
julian-fashion.com is not responsible for delays in deliveries due to customs inspections and other unforeseen circumstances
What is your return procedure?
*To make a return, customers must completely fill out the Return Form.
*Within 3 working days, the customer will receive a confirmation email with all the instructions on how to proceed to make the return. Customers must strictly follow these instructions.
*julian-fashion.com reserves the right to inspect the returned items to verify their integrity. If the items do not meet the above-mentioned return conditions, the items will be returned to the customer at their expense.
*julian-fashion.com reserves the right to reject unauthorized returns.
When will I get my refund?
Refunds will cover only the prices of the returned items (i.e. not including shipping costs and custom fees). Refunds will be made within 10 working days of julian-fashion.com’s receipt and inspection of the returned items. Refunds to credit cards usually take up to 5 working days to appear on the statement (processing times may vary depending on the issuing bank). The refund will be made on the same credit card or on the same account used by the customer for payment. Outside the EU, customs duties and sales taxes are non-refundable. You may be able to recover these costs by contacting your local customs bureau directly.