What is the payment method?
KATHARINE HAMNETT accepts all major Debit and Credit cards.
Where does KATHARINE HAMNETT deliver?
Unfortunately, KATHARINE HAMNETT only delivers to a limited country.
When will my order arrive?
It depends upon the location from where you have ordered.
How do I track my order?
As soon as your parcel leaves KATHARINE HAMNETT warehouse you will receive an e-mail with the tracking number and a link to monitor the shipment.
Is it possible to edit an order?
Once your order has been placed we may not be able to add, remove, or edit the number of items. If you wish to cancel your order please contact KATHARINE HAMNETT as soon as possible at [email protected]
In certain circumstances, they may be able to cancel or amend your order if it has not yet been prepared for dispatch. Please see the Returns and Refunds section of the Customer Care area for further information.
Is it possible to cancel an order?
If you have ordered the wrong item or placed an order by mistake, you are kindly invited to contact the Customer Care team via email to [email protected]
or call +44 (0)20 3389 5809 to receive assistance. Please note that orders can only be cancelled before KATHARINE HAMNETT warehouse has begun processing them and before they have been shipped. If you would like to cancel an item or order after it has shipped, you must instead return it for a refund.