What are Kule payment methods?
Kule accepts all major types of debit and credit cards.
Does Kule ships internationally?
Yes, Kule ships internationally.
What is your return policy?
They hope you are always happy with your Kule purchases. But if for any reason, a purchase does not meet your expectations, you may return or exchange it. Please read the guidelines below to determine whether or not an item can be returned.
An item can be returned for a full refund or exchange if it meets all of the following criteria:
1. It was purchased from our website, kule.com.
2. It is in its original condition, or it is defective.
-Items will be considered to be in their original condition when they are unused, unworn, unwashed, unaltered and undamaged.
3. All tags are still attached
4. It is within the allowable return time period:
-For items purchased for full price, it must be received within 30 days of the delivery date.
5. It is not a Final Sale item. Final Sale includes all:
-Items marked Final Sale, or
-All vintage items, or
-All items that have been altered, or
-All items that have been monogrammed or personalized
What is your exchange policy?
Exchanges follow the same policies and procedures as returns; please refer to the above guidelines to determine if an item is eligible for exchange.
Since they don’t always have a lot of inventory available in any individual size, they recommend that you consider returning the item you’d like to exchange and simply purchase a new item at the same time as a separate transaction. This ensures the quickest access to your desired merchandise. To receive a code for free shipping on your exchange, please contact [email protected]
If we have made a mistake in our fulfilment, they will, of course, exchange the item and cover the new shipping charges.
What if I get damaged products?
In the event that they process an order incorrectly or you receive a damaged or defective item, they will gladly replace or take back that item for a full refund at their expense.