What are the payment method for Lands End?
Lands End accept payments through VISA, Mastercard, American Express, and PayPal.
Do you ship Internationally?
Yes. Lands End ships Internationally.
How do I return an item & exchange for another?
On the delivery note enclosed in your parcel, tick the exchange box alongside the item you are returning and advise the reason for return. Complete the section overleaf for the item you require as an exchange. Tear along the perforated line in the centre and enclose the bottom half in the parcel with your goods (keep top half for your records).
Do you offer free returns?
Sorry, but no. They’d love to but, if they did, the cost would have to be absorbed into the prices they charge for their products. However, they do refund your return postage if you return within 28 days of despatch and reorder another item.
How do I redeem a Gift Voucher?
To redeem a gift voucher online, enter the voucher number in the ‘Voucher’ field on the checkout page. Lands End system still requires you to enter your credit card number even if the voucher covers the cost of your order. Please note: the final savings will not be shown during checkout but with the Order Summary despatched with your goods.