What is the payment method of LaRoc?
LaRoc accepts VISA, Mastercard, American Express, Amazon Pay and PayPal.
Do you ship worldwide?
Yes, they ship worldwide.
When will I receive my order?
Delivery within the UK takes 2-3 days and for international shipping, they take up to 7 working days.
Can I cancel my order?
As soon as you place your order, They’re on it! Meaning, unfortunately, they will be unable to make any changes or amendments as it’s already being processed at their warehouse. You’ll need to place another order or return any unwanted items, sorry for any inconvenience.
What’s your refund/returns policy?
Items must be returned within 14 days of purchase, they kindly ask that the item is still in brand new condition. If the seal on the palette is broken they cannot accept the return due to hygiene reasons. Please feel free to contact them on their online chat or via email if you have any further questions. Only damaged or faulty items are eligible for free return postage. Read their full returns policy.
How do I enquire about PR opportunities?
They are constantly looking for new makeup junkies to join their PR list and create some amazing artistry with our products. If you would like to send all enquiries to [email protected]
and the team will review your request and get back to you.