What is the payment method?
Laura Geller accepts VISA, Mastercard, American Express, JCB, Afterpay, Amazon Pay, and PayPal.
Can I change or cancel my Laura Geller order once it’s placed?
Unfortunately, once your order has been placed it cannot be cancelled. Once an order has been placed it cannot be changed or edited. All sales and sale items are final and cannot be changed or cancelled.
What if my order is missing an item?
Laura Geller are so sorry, It is possible that when your order was being prepared for shipment, an item was overlooked and/or not available at that time. Your shipping confirmation email should indicate which product(s) may still be pending shipment. If an item(s) was not shipped to you, you will not be charged for that item(s). If you have any further questions or concerns, they’re here for you at [email protected]
, Monday–Friday, 9:00 AM–5:00 PM ET, excluding holidays. Please have your order number handy and let them know the items you’re missing.
An item(s) within my package from my LauraGeller.com order arrived broken. Do you offer replacements?
Laura Geller are so sorry to hear this happened and they’d be happy to help you. To expedite your replacement request, please email [email protected]
an image(s) of the damaged item(s). Once they receive the image(s), a member of their Customer Service team will contact you directly.
Do you offer Price Adjustments?
Laura Geller do not offer price adjustments on any products.
Can I return an individual item for an exchange in a kit for a different one?
You may not return individual items within any kits, but you are welcome to return your kit in its entirety for a refund or an exchange.