What payment methods do you accept?
Lavinia Lingerie accepts VISA, Mastercard, Discover Card and PayPal.
How long does it take to ship a package from Lavinia Lingerie?
For shipments, it usually takes 1 - 7 business days but sometimes it can be longer.
I didn’t receive an order confirmation. How can I get it?
If you did not receive an email confirmation of your order, please call them at +1.571.339.3522 or email them at firstname.lastname@example.org
How do you return an order?
* Go to Lavinia’s Returns page: https://lavinialingerie.com/a/returns
* Enter the order number and your email address and press Return Items.
* Select the item(s) you want to return from the order.
* Select a return reason.
* Select your refund method and confirm it.
How soon will I receive a refund for my return?
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from international, please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.