What payment methods do you accept?
Lavinia Lingerie accepts VISA, Mastercard, Discover Card, Amex, Diners Club, JCB, Amazon Pay, Apple Pay, Google Pay, Shop Pay and PayPal.
How long does it take to ship a package from Lavinia Lingerie?
For shipments, it usually takes 1 - 7 business days but sometimes it can be longer.
I didn’t receive an order confirmation. How can I get it?
If you did not receive an email confirmation of your order, please call them at +1.571.339.3522 or email them at [email protected]
How do you return an order?
* Go to Lavinia’s Returns page: https://lavinialingerie.com/a/returns
* Enter the order number and your email address and press Return Items.
* Select the item(s) you want to return from the order.
* Select a return reason.
* Select your refund method and confirm it.
How soon will I receive a refund for my return?
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from international, please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.