What payment methods do you accept?
Lilicloth accepts VISA, Mastercard, Maestro, and PayPal.
Do you ship Internationally?
Yes. Lilicloth ships Internationally.
How much does shipping cost?
Shipping fees are calculated based on package weight and destination.
Can I cancel my order?
They accept order cancellation before the product is shipped or produced. If the order is cancelled you will get a full refund. They cannot cancel the order if the product is already shipped out.
What is your return policy?
Lilicloth accepts return on products，except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, lilicloth require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Return shipping fee is paid by buyer.
When will I receive my refund?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.