What payment methods do you accept?
L.L.Bean accepts all major Debit & Credit Card.
What do you charge for shipping?
Please visit their Shipping Information page to learn about their different shipping options, costs and delivery times.
How do I track my package?
Visit Order Status to check the status of your shipment(s). If you deleted or did not receive an email with tracking information, contact them and they will be glad to help.
Can I return something if I don’t have my receipt?
L.L.Bean requires proof of purchase to honour a refund or exchange. If you shop online or provide them with your information when you check out, they will typically have a record of your purchase. Otherwise, they require a physical receipt. For details, visit Returns & Exchanges.
How do I make a return or exchange?
If you are not 100% satisfied with one of their products, you may return it within one year of purchase for a refund. After one year, they will consider any items for return that are defective due to materials or craftsmanship. You can return an item to any L.L.Bean Retail Store or Outlet or make your return by mail. For easy instructions and premade shipping labels, visit Returns & Exchanges page.